Frequently Asked Questions
What type of wounds is this dressing suitable for?
This foam dressing is designed to help manage wounds with moderate to heavy exudate.
The appropriate dressing will depend on the wound type, condition and amount of wound fluid. Please consult a healthcare professional if you are unsure whether this product is suitable.
Does this dressing have an adhesive border?
No, this is a non-adhesive foam dressing.
A suitable secondary dressing, medical tape, bandage or fixation method is required to keep it securely in place.
Can the dressing be cut to size?
Yes, the borderless foam dressing can be cut to suit the shape and size of the wound area.
Use clean scissors and avoid touching the side of the dressing that will come into contact with the wound.
How often should the dressing be changed?
The frequency of dressing changes will depend on the condition of the wound and the amount of exudate.
Replace the dressing when it becomes saturated, displaced, contaminated or damaged. Follow the dressing-change schedule recommended by your healthcare professional.
Is each dressing sterile?
Yes, each dressing is supplied in an individual sterile package.
Do not use the dressing if the packaging is damaged, already open or past its expiry date.
Can I view this product in person before purchasing?
Yes, you are welcome to visit our
showroom
to view the product in person.
Our staff will be happy to assist you with product information and suitability guidance.
Can I request a demonstration or explanation before buying?
Our staff can explain the product and its features at our showroom.
Please note that sterile dressing packs cannot be opened for demonstration.
Our showroom address:
Blk 3007 Ubi Road 1 #02-410 Singapore 408701
Is self-collection available?
Yes, you may choose to self-collect your order from our showroom during operating hours.
Our team will assist you with the collection process when you arrive.
Who can I contact if I have questions about this product?
You may contact us via WhatsApp at
+65 8501 1878.
WhatsApp is recommended as you can send photos or videos, allowing us to understand your enquiry better and assist you more accurately.
For phone enquiries, please call us at
+65 6223 0904 /
+65 6931 7425.