Frequently Asked Questions
Can I try the walking stick before purchasing?
Yes, you are welcome to visit our
showroom
to view and try the walking stick in person.
Our showroom address:
Blk 3007 Ubi Road 1 #02-410 Singapore 408701
Is the height adjustable?
Yes. The walking stick has an adjustable shaft with a ball-pin adjustment system and twist-lock collar.
The collar helps secure the shaft after the preferred height has been selected.
What type of handle does it have?
The walking stick has a contoured wood-look handle shaped to provide a comfortable grip during everyday use.
Can this walking stick be used with either hand?
This style of walking stick can generally be used with either hand.
If you have a specific injury, weakness or rehabilitation requirement, consult a healthcare professional for advice on which side to use.
How do I know if the walking stick is suitable for me?
The appropriate walking aid depends on your balance, mobility and level of support required.
You are welcome to visit our showroom to try the walking stick. If you have specific mobility or rehabilitation needs, we recommend seeking advice from a healthcare professional.
Does the walking stick require servicing?
Walking sticks generally require minimal maintenance. Check the walking stick regularly for loose parts, damage and wear to the rubber ferrule.
If the walking stick was purchased from us and you notice an issue, you may contact our team for assistance.
Is self-collection available?
Yes, you may choose to self-collect your order from our showroom during operating hours.
Our team will assist you with the collection process when you arrive.
Who can I contact if I have questions about this product?
You may contact us via WhatsApp at
+65 8501 1878.
WhatsApp is recommended as you can send photos or videos, allowing us to understand your enquiry better and assist you more accurately.
For phone enquiries, please call us at
+65 6223 0904 /
+65 6931 7425.
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